Expert Customer Care for your Ecommerce site

What is included with our care packages?

With over 15 years of experience serving corporate customers, our team aims to provide the best support in the industry. We are here to help you, 24/7.




OpenCart care

OpenCart Care Package

Taking care of your bright and shiny OpenCart website can become a task
that you want to entrust to the provider who has solid experience maintaining websites.


With OpenCart Care Package you will receive

Free managed updates for
  • OpenCart Core
  • All installed themes
  • All installed extensions
  • Expert advice on extensions choice
  • Optimisation advice
  • Daily malware scan
  • Free malware removal
  • Managed backups
  • Managed data restores
Magento care

Magento Care Package

Magento needs to be maintained, updated and patched on time to ensure the security of your e-shop. With our Magento Care package, you can always count on our expertise to make sure that your customers receive the quality of service they deserve.


With Magento Care Package you will receive

Expert advice on
  • Configuration & Optimisation
  • Performance tuning
  • Extentions and Themes
  • Free Security Patches
  • Highest email deliverability
  • Daily malware scan
  • Free malware removal
  • Managed backups
  • Managed data restores
Magento care

Prestashop Care Package

Taking care of your Prestashop can be time consuming. Time that could be better spent researching more products for your e-shop. Thanks to our Prestashop Care package, you can rest assured that your shop will always be maintained to the highest standard.


With Prestashop care Package you will recieve

Expert advice on
  • Configuration & Optimisation
  • Performance tuning
  • Extentions and Themes
  • Free Security Patches
  • Highest email deliverability
  • Daily malware scan
  • Free malware removal
  • Managed backups
  • Managed data restores

Let's discuss your next project

Get in touch

Frequently Asked Questions

Where are your servers based?

Our servers and network infrastructure are located in Ireland.

What is priority support?

Priority support provides the fastest access route to skilled technical support that will resolve any arising hosting-related issues in the shortest possible time. SLA for initial response time with priority support is 30 minutes.

How does email deliverability work?

Email deliverability will in part depend on the content of your email and in part on the settings that can be configured in order to verify the sender of the email. We configure your email server in a certain way that allows it to achieve high reputation on recepient servers.

Can I contact you if I have a problem with my ecommerce application?

We will take care of any technical issues with your web hosting account. We will also provide support for ecommerce applications on best endeavours basis.

What is a Care package?

A care package allows you to stay up-to-date on all security patches and updates. It also allows you to request support on configuration of your application. Subject to T&C.

Why choose vmotion?

Customer Focused
Approach
Professional and Friendly Support
Reliable Secured Enterprise Hardware
Easy No Hassle
Scaling

Our services