Support phone lines are off at the moment due to the power outage in the area.
We apologise for the inconvenience caused.
Following billing system upgrade .ie zones DNS editor is temporarily unavailable. If you need to change DNS records for your .ie domains, please submit a support ticket and we'll help you with it.
Due to adverse weather conditions our office will be closed from 2 pm Thursday, March 1, 2018, to 9 am Monday, March 5th, 2018. Phone lines will be unattended but will accept voicemails. Technical support will operate standard 24/7 via email/ticket support only.
UPD @ 17:45: vmsh3202 all services operational.
UPD @ 17:31: vmsh3202 is operational. Email service is degraded. Web services are running as expected
16:45 vmsh3202 is currently down. We are investigating.
Server vmsh3201 is being decommissioned and all accounts associated with it are being moved to vmsh3207. No downtime is expected for affected clients, though some propagation issues might occur.
Please raise support request if you encounter any issues.
Resolved: cp1 virtualization node is down.
We are investigating the issue.
Update 07:56: Server is back online and operational, customer VMs are being booted now.
Update 08:30: cp1: all services operational
We are seeing Intermittent connectivity issues within our network. We are working on narrowing down the cause.Update 13:42. The issue has been narrowed down to the fault with the border switch. Replacement is being configured and will be brought online shortly.Update 13:52. Switch replacement will take place at 18:00 Irish time. All services will ... Read More »
vmsh3201 is down for upgrade and maintenance. ETA: 2 hours.
One VPS node cp1 is down. We are investigating.
Server has been rebooted. All customer VMs operational.
Maintenance works on shared server vmsh3201. ETA Mar 12, 2017 @ 10am
Update 10:01: Server is online and operational.