Who does manage my Dedicated Server?

All our Dedicated plans come completely unmanaged unless you buy a managed service addon. What it means is you get a default install of the operating system of your choice and any other software purchased during checkout. You get full root access to your Dedicated server and it is your responsibility to ensure the security and reliability of your server. We are responsible for the uptime of your server only, not for the uptime of your operating system or the services that you run on it.

If you have difficulties in managing your Dedicated server you can opt in for our monthly subscription of managed services or request a once-off time-based support from our dedicated system administration team.

  • 5 Users Found This Useful
Was this answer helpful?

Related Articles

Do I need a Dedicated Server?

Having a dedicated server gives you high flexibility and a lot of options for your site. You...

Do you help to setup control panels and operating systems?

All dedicated servers come with the operating system of customer choice preinstalled. All...

How to use SSH

SSH is a tool used to connect to your server. This is how 95% of your system is setup. To use...

Which OS am I using?

During support requests, we will often ask a client which OS version they're using. Running all...

Setting the system date and clock

To set the system clock, use the date command. For Redhat Systems, use the following format: date...