Fully managed Enterprise Hosting Solutions

Customer Centric Service Model




Customer-Centric Service Model

VMotion's Customer-Centric Service Model means that we do not merely react to our customers' requests but we make sure to understand their needs, provide expert advice and plan ahead, to make sure that we add real value to our customers' businesses.

Our Expertise at Your Service on Your Terms




Flexible Management Options

Flexible Management Options

Our experienced engineering team will work with you to define the management package that suits your business needs best. You can pick and mix from the number of management options to make sure that it fits your requirements, vision and budget.



VMotion provides IT technology skill sets to supplement and work in partnership with your existing IT team, in-house developers, and even sub-contractors, to deliver the right tools to the business at great value.




Service Level Agreement



Service Level Agreement

We include an industry-leading SLA as standard with every enterprise hosting setup, and you can even choose to upgrade the SLA for your mission-critical servers. We guarantee all network connectivity, server hardware and technical support response times.






Tier 3 data centre

Tier III data centre

Secure, redundant facility is an important piece of the puzzle in providing reliable hosted solutions. We've partnered with Tier III data centre in Cork, Ireland to ensure that your applications are up and running. ISO 9001:2015 and ISO 27001:2013 certified to ensure the quality and to guarantee the security of your data.

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Data Protection



Data Protection

We make sure that your data is physically secured at all times. Access to the data centre is for authorised personnel only and every visit is properly logged. Access to server racks is limited to company employees only. No third party has physical access to the servers that host your data.

Easy Scalability


Easy Scalability

When your business grows and consequently, the demand for your applications' availability grows, we'll be there for you all the way.

From single-node instances to application and database clusters, to private clouds, we can accommodate the most elaborate hosting needs.

Proactive Monitoring

Proactive Monitoring

VMotion proactively monitors your system health and performance 24x7, as a standard of our fully managed service. Our team reacts to alerts and resolves incidents at any time, day or night.

We will investigate the issue from the network to operating system to application level to ensure that we find the root cause and have a clear preventative plan for future.

Backups & Disaster Recovery

Few hosting providers include server backup into their managed hosting solutions. This can be of crucial impact on your system/application availability in case of a disaster.

Backups and Disaster Recovery

VMotion includes fully managed Continuous Data Protection backup as a standard with all managed enterprise hosting solutions.

Backups are taken up to 4 times a day with retention of up to 28 backup points. This ensures the availability of your data in case you need it.

Our SSD backed backup system can restore your data up to 10x quicker than a legacy tape-based backup solution. It can reduce typical recovery time from hours to minutes, and subsequently minimize the downtime.

Cost Effectiveness

Cost Effectiveness

We recognise the need for each business to fit their IT projects into their IT budgets. It might be a challenge for some. That's why VMotion always works with the customers to define the best route to achieve their goals within their defined budgets and help them plan for the year(s) ahead.

VMotion Graphic

We've been referred to VMotion by a friend who has a dedicated server with VMotion for 2 years. Awesome support and simply zero server hardware issues for both of us. Guys even helped us with migration which was not even a part of the contract. Thumbs up VMotion team! Keep up your good work!

Darren Hyland  |  Enterprise Client

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Frequently Asked Questions

Where are you based?

Our office is located in Plassey, Limerick, while our infrastructure is based in Cork Internet Exchange, Cork, Ireland.

Can you help us build our own infrastructure in-house?

Yes, we can. We can sit around the table with you and your team, spell out the requirements and plan implementation.

What are your support hours?

Our ticket email support is 24/7, while phone support hours will depend on your support package. As a standard, it is 9.00-18.00 on all plans with longer hours on higher plans.

Do you provide signed Service Contracts and Service Level Agreements?

Yes, we do. Each enterprise customer receives a copy of signed service contract alongside with explained SLAs.

Why choose vmotion?

Customer Focused
Approach
Professional and Friendly Support
Reliable Secured Enterprise Hardware
Easy No Hassle
Scaling

Our services